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COMPANY TERMS, CONDITIONS
AND INSURANCE INFORMATION
RESERVATIONS
A per person deposit is required to secure a reservation for your tour
which is not considered firm until the deposit is received. The
appropriate deposit requirements are as follows:
$100 per person for US and Canadian Motorcoach Tours
$300 per person for International Tours
$500 per person for Domestic and International Cruise/Tours
*Cruise deposits vary. Please see individual itineraries for
deposit amount.
FINAL PAYMENT
Final payment for all tours is due 60 days prior to departure. Payment for
retail tours can be made by check, Visa, or Master Card. Payments not
received on time will result in reservation cancellation without refund.
*Final payment for cruises is due 80 days prior to departure.
MEMBER NATIONAL TOUR
ASSOCIATION
Pilgrim Tours is a member of the National Tour Association, the leading
group travel association in North America setting standards of excellence
in product and conduct.
CANCELLATION
Cancellation in writing must be received by Pilgrim Tours 91 days prior to
departure for
full refund of deposit.
•
91+ Days Prior: No penalty of deposit
(Except for
$100.00 per person on Israel Tours)
• 90-61 Days Prior: Deposit Amount
($300 for international tour, $500 for international tour and cruise)
• 60-46 Days Prior: 40% of tour cost
• 45-31 Days Prior: 65% of tour cost
• 30-8 Days Prior: 85% of tour cost
• 7 Days Prior or less: 100% of tour
cost
*Cruise cancellation policies vary. Please see individual itineraries
for details.
PRICING
Quoted tour prices include planning, handling and operational charges and
are based on the current rate of exchange and tariffs. In the event of a
marked change in foreign exchange rates, fuel costs or tariff rates, tour
costs are subject to revision. Such increases will be added to the client
final billing. Pilgrim Tours reserves the right to vary
itineraries and prices, and to substitute facilities and hotels of equal
or better quality if necessary.
INCLUDED IN TOUR
PRICE
All motor coach and transportation, sightseeing, admissions, services
of tour director and driver, lodging, meals as specified in tour
itinerary, taxes, gratuities to bellhops and waiters at included meals.
NOT INCLUDED IN
TOUR PRICE
Cost of obtaining passports or visas, laundry, meals, beverages or
sightseeing not included in the itinerary, travel insurance, gratuity to
guide, driver, communication charges, & excess baggage fees. Port
charges and gratuities to crew are not included on cruises.
DEPARTURE TAXES,
SECURITY FEES, FUEL CHARGES
When purchasing air transportation from Pilgrim Tours, various
fees are not included in the airfare.
Such fees are subject to increase and will be added to your final payment
invoice.
PROOF OF US
CITIZENSHIP, PASSPORT, VISA & MINOR CHILDREN REQUIREMENTS
Minors traveling with either one parent or no parents must have a
certified letter of permission from the parent or parents who is/are not
traveling. This letter must be presented at airport check-in. All
international tours require a current passport. Entrance to most countries
requires your passport be valid for 6 months after your return date. Your
passport number must be recorded by a Pilgrim Tours agent when making your
reservation. Names on airline tickets must appear as shown on passport.
Photocopies are not acceptable forms of identification. Non U. S. Citizens
are responsible to fulfill appropriate entry requirements of the
destination country. Contact the local Consulate for information.
VISA, PASSPORT INFO PAGE
AIR
TRANSPORTATION
Pilgrim tours will arrange for the best-priced airfare available at the
time of booking. Passengers wishing to cancel or change their air
reservation may be subject to cancellation penalties. Airfares quoted by
Pilgrim are promotional fares and cannot be combined with other
promotional offers. Airlines involved in tours are not responsible for any
act, omission or event during the time passengers are not on board their
planes or conveyances. Pilgrim Tours is not responsible for unforeseen
flight delays or schedule changes imposed by the airlines. Air schedules
may be subject to change at the discretion of the airline.
AIRLINE SECURITY
It is the passengers responsibility to provide positive identification in
the form of a passport or other required identification at the time of
airport check-in.
TOUR MEMBERSHIP
Tour membership is available to all travelers and will not be withheld if
the tour operator can furnish the requirements that an individual may
need. Because most of our Retail Tour sightseeing schedules require Tour Members to
walk at a moderate pace, we cannot accept persons who need assistance.
Should meeting these requirements materially
add to the tour operator's cost, the Tour Member would be expected to pay
these additional costs.
The Tour Director
retains the right to require non-mobile persons to stay behind when deemed
necessary,
and also terminate the membership of any member displaying
disruptive behavior, endangering fellow members and/or interfering with
the operations of the tour.
Private group tours vary in regards to
mobility standards.
RESPONSIBILITIES
These tour programs are operated by Pilgrim Tours and Travel, Inc., 3821
Main Street, Morgantown, Pennsylvania 19543. In common with other
companies, Pilgrim acts only as an agent for tour members in arranging
room accommodations, transportation, sightseeing, admissions and
restaurants. Pilgrim reserves the right in its sole discretion to make
changes in the itinerary and is not responsible for expenses, loss of
time, money or other incidents resulting from a change of tour scheduling
made for tour members. Pilgrim is not responsible for any losses or
damages of personal property, injuries or unforeseen expenses incurred by
any tour member.
INSURANCE
Pilgrim Tours strongly suggests purchasing Trip Cancellation insurance.
Be sure to check with your healthcare provider as most US medical coverage
will not cover your outside of the country. Insurance costs
are based on the total tour cost, including air taxes and charges listed
under "Not Included." These charges are added to the final billing.
Approximate amounts can be given at time of reservation in order to
purchase the appropriate amount of insurance.
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For specific
questions regarding insurance, call AIG Travel Guard's
representatives.
24 hours a day, 7 days a week |
TOLL-FREE:
1.866.385.4839
Refer to product #008237
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Tour/Air Cost Per Person |
Plan Cost Per Person |
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$0-$500 |
$45.00 |
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$501-$1000 |
$74.00 |
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$1001-$1500 |
$93.00 |
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$1501-$2000 |
$129.00 |
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$2001-$2500 |
$164.00 |
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$2501-$3000 |
$200.00 |
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$3001-$3500 |
$235.00 |
| $3501-$4000 |
$270.00 |
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$4001-$4500 |
$305.00 |
| $4501-$5000 |
$340.00 |
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$5001-$5500 |
$407.00 |
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$5501-$6000 |
$445.00 |
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Please note: A $3.00 transaction
fee will be
added to each insurance order. |
Why purchase this plan?
24 Hour Call Center -
expert agents are on call for help with any changes that occur in
your schedule.
Pre-existing Condition Clause - You are covered for any
pre-existing medical condition as long as you purchase the plan at
the time you make your tour reservation deposit.
Special Pilgrim Benefit - In
addition to the normal benefits listed below, Pilgrim will include
coverage for clients who have flight delays or miss flight
connections and need to catch up with the tour upon arrival in the
destination country. Whenever you arrive in the country, arrangements will be
made for private transfer in order for you to miss as little as
possible. This benefit is offered by Pilgrim as a supplement to
the AIG Policy below. |
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Coverage |
Schedule of Benefits |
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Trip Interruption |
Trip Cost |
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Trip Cancellation |
Trip Cost |
Trip Delay
($100
maximum per day) |
$500 |
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Missed Connection |
$250 |
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Baggage & Personal
Effects |
$1000 |
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Baggage Delay |
$100 |
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Medical Expense |
$10,000 |
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Emergency Medical
Transportation |
$20,000 |
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Accidental Death
& Dismemberment |
$25,000 |
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Purchase Insurance
Click Here |
Description of
Coverage - Click Here
Printable form (PDF) |
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Optional Coverage |
Car
Rental Collision Coverage
($25,000) |
$6.00
per day per car |
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Emergency Medical Transportation
($30,000) |
$15.00 per insured |
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Tourist
Board Links |