Company Terms, Conditions and Insurance Information

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RESERVATIONS

A per person deposit is required to secure a reservation for your tour which is not considered firm until the deposit is received. The appropriate deposit requirements are as follows:
$300 per person.
Cruise deposits may vary based on cruise company policy. Please see individual itineraries for deposit amount.

FINAL PAYMENT

Final payment for all tours is due 60 days prior to departure. Payment for retail tours can be made by check, Visa, Discover, or Master Card. Payments not received on time will result in reservation cancellation without refund. *Final payment for cruises is due 80 days prior to departure.

MEMBER NATIONAL TOUR ASSOCIATION

Pilgrim Tours is a member of the National Tour Association, the leading group travel association in North America setting standards of excellence in product and conduct.

CANCELLATION

Cancellation in writing must be received by Pilgrim Tours 91 days prior to departure for refund of deposit minus service fees. Air penalties are not part of the percentages below and vary based on the airline policy at the time of ticket issue.

• 91+ Days Prior: $100 Per Person Service Fee
• 90-61 Days Prior: Deposit Amount
• 60-46 Days Prior: 40% of tour cost
• 45-31 Days Prior: 65% of tour cost
• 30-8 Days Prior: 85% of tour cost
• 7 Days Prior or less: 100% of tour cost

Travel insurance is non-refundable.
*Cruise cancellation policies vary. Please see individual itineraries for details.

PRICING

Quoted tour prices include planning, handling and operational charges and are based on the current rate of exchange and tariffs. In the event of a marked change in foreign exchange rates, fuel costs or tariff rates, tour costs are subject to revision. Such increases will be added to the client final billing. Pilgrim Tours reserves the right to vary itineraries and prices, and to substitute facilities and hotels of equal or better quality if necessary.

INCLUDED IN TOUR PRICE

All motor coach and land transportation, sightseeing, admissions, services of tour director and driver, lodging, meals as specified in tour itinerary, taxes, gratuities to bellhops and waiters at included meals.

NOT INCLUDED IN TOUR PRICE

Cost of obtaining passports or visas, laundry, meals, beverages or sightseeing not included in the itinerary, travel insurance, gratuity to guide, driver, communication charges, & excess baggage fees. Port charges and gratuities to crew are not included on cruises.

PROOF OF US CITIZENSHIP, PASSPORT, VISA & MINOR CHILDREN REQUIREMENTS

Minors traveling with either one parent or no parents must have a certified letter of permission from the parent or parents who is/are not traveling. This letter must be presented at airport check-in. All international tours require a current passport. Entrance to most countries requires your passport be valid for 6 months after your return date. Your passport number must be recorded by a Pilgrim Tours agent when making your reservation. Names on airline tickets must appear as shown on passport. Photocopies are not acceptable forms of identification. Non U. S. Citizens are responsible to fulfill appropriate entry requirements of the destination country. Contact the local Consulate for information.

VISA, PASSPORT INFO PAGE

AIR TRANSPORTATION

Pilgrim Tours will arrange for the best-priced airfare available at the time of booking. Passengers wishing to cancel or change their air reservation may be subject to cancellation penalties. Airlines involved in tours are not responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. Pilgrim Tours is not responsible for unforeseen flight delays, charges due to changes required during political unrest, or schedule changes imposed by the airlines. Air schedules may be subject to change at the discretion of the airline.

DEPARTURE TAXES, SECURITY FEES, FUEL CHARGES, BAGGAGE FEES

When purchasing air transportation from Pilgrim Tours, various taxes, fuel charges and airport fees are included in the air ticket expense. Such fees may be subject to increase by governments and/or airlines and will be the responsibility of the client at any time. Baggage weight, size restrictions and fees may change and are the responsibility of the client.

AIRLINE SECURITY

It is the passengers responsibility to provide positive identification in the form of a passport or other required identification at the time of airport check-in.

TOUR MEMBERSHIP & MOBILITY REQUIREMENTS

Tour membership is available to all travelers and will not be withheld if the tour operator can furnish the requirements that an individual may need. Because most of our Retail Tour sightseeing schedules require Tour Members to walk 1-2 miles at a time using a moderate pace. We cannot accept persons who are not able to navigate uneven terrain or need assistance. Should meeting these requirements materially add to the tour operator's cost, the Tour Member will be expected to pay these additional costs. The Tour Director retains the right to require non-mobile persons to stay behind when deemed necessary, and also terminate the membership of any member displaying disruptive behavior, delaying or endangering fellow members and/or interfering with the operations of the tour. Private group tours vary in regards to mobility standards.

RESPONSIBILITIES

These tour programs are operated by Pilgrim Tours and Travel, Inc., 3071 Main Street, Morgantown, Pennsylvania 19543. In common with other companies, Pilgrim acts only as an agent for tour members in arranging vacation services offered on this web site, including transportation, sightseeing, and accommodations through independent contracts. Air carriers, accommodations, and other suppliers (including but not limited to trains, cruises, ferries, motorcoaches, hotels, tour guides and restaurants) providing services are independent contractors and are not agents, employees, servants, or joint venturers of the Company or its affiliates. All travel documents for services issued by the Company are subject to the Terms & Conditions specified by the supplier, which are available upon request, and to the laws of the countries in which the services are supplied. Pilgrim reserves the right in its sole discretion to make changes in the itinerary and is not responsible for expenses, loss of time, money or other incidents resulting from a change of tour scheduling made for tour members, including any rescheduling due to political unrest. Pilgrim is not responsible for any losses or damages of personal property, injuries, thefts or unforeseen expenses incurred by any tour member.

TRAVEL INSURANCE

Pilgrim Tours strongly suggests purchasing a travel insurance plan. Be sure to check with your health insurance provider as many US medical coverage plans may not cover you outside of the country. Insurance costs are based on the total tour cost, including air taxes and charges listed under "Not Included." These charges are added to the final billing. Approximate amounts can be given at time of reservation in order to purchase the appropriate amount of insurance.


Tour/Air Cost
Per Person

Example Plan Cost Per Person
Horizon Plan

6.50% of total cost
Full Description of Coverage
Printable form (PDF)

Example Plan Cost Per Person
Tour Protection - Unforseen Reasons Plan

8.70% of total cost
Full Description of Coverage
Printable form (PDF)

$500 $32.50 $43.50
$1000 $65.00 $87.00
$1500 $97.50 $130.50
$2000 $130.00 $174.00
$2500 $162.50 $217.50
$3000 $195.00 $261.00
$3500 $227.50 $304.50
$4000 $260.00 $348.00
$4500 $292.50 $391.50
$5000 $325.00 $435.00
$5500 $357.50 $478.50
$6000 $390.00 $522.00
$6500 $422.50 $565.50
$7000 $455.00 $609.00
$8000 $520.00 $652.50
$9000 $585.00 $696.00

Why purchase this plan?

24 Hour Call Center - expert agents are on call for help with any changes that occur in your schedule. See increased benefit plan inclusions below. Call 800-284-8300 and refer to ACCAM - F201757.

Pre-existing Condition Waiver - To make sure you're eligible for existing medical conditions, buy your Horizon Plan on or before your final trip payment date.


BENEFITS INCLUDED

AMOUNT OF COVERAGE

Trip Interruption Trip Cost
Trip Cancellation Trip Cost
Trip Delay
($200 maximum per day)
$1,000
Missed Connection $500
Baggage Loss/ Damage $1,500
Baggage Delay $500
Emergency Medical/ Dental Expense $50,000
Emergency Medical Transportation $1,000,000
*Cancel for any reason up to 80%

*Cancel for any reason coverage is available for 8.70% of trip cost and would refund passengers 80% of their trip cost. Cancel For Any Reason insurance must be purchased on or before your final trip payment date.


THIS IS A BRIEF DESCRIPTION OF THE INSURANCE AND ASSISTANCE BENEFITS PROVIDED BY THIS PLAN. Terms, conditions and exclusions apply. A complete description of coverage, found in the Certificate of Insurance/Policy, will be provided to you upon purchase. If you do not receive this document please call 800-284-8300 and refer to ACCAM - F201757.

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