Reservation and Deposit
Reservations are accepted in writing, by phone, or by fax. To confirm
your reservation, a $300 per person deposit is required. Final payment
is due 60 days prior to departure. Checks, money orders, Visa,
MasterCard, and Discover Card are accepted as forms of payment.
Change Fee
Prior to issuance of tickets, changes of confirmed reservations are
subject to a $50 fee per person. After ticket issuance, changes may
incur additional fees or be prohibited.
Cancellations and Refunds
Full refund of deposit less a $25 per person handling fee applies if
cancellation is made more than 45 days prior to departure. Thereafter,
per person cancellation fees are as follows: 45-21 days prior to
departure, 10% of total cost; 20-7 days prior to departure, 25% of
total cost; 6-1 days prior to departure, 75% of total cost. No refund
will be made for cancellation within 24 hours of departure, or for any
unused portion of the trip. Refund claims must be made in writing
within 20 days of the termination of the trip.
Senior Savings
Proof of age (67 and over at the time of sailing) is required. A copy
of the information page of a valid passport must be submitted before
final payment deadline. If proof is not received prior to issuance of
a ticket, there is a $35 per person reissuance fee.
In addition, members of AARP receive attractive discounts. Please
call for details.
Fares
All fares are quoted in U.S. dollars and are listed per person. Fares
do not include other land arrangements or services unless otherwise
stated. Nor do they include items of a personal nature such as laundry
costs, liquor, beer, wine, shore excursions. Verbal quotations will
not be honored. ALL FARES SUBJECT TO CHANGE WITHOUT NOTICE.
Itinerary Changes
While every effort is made to adhere to the specifics mentioned in
this brochure, changes may be required at times. Therefore, all
prices, itineraries, and other pertinent information are those in
effect at the time of printing, and are subject to change without
notice.
Air Transportation
Travel is in Economy Class via IATA carriers according to the route of
the published itinerary. All airfares are subject to change without
notice. SAS, Lufthansa, Finnair, Icelandair, or other IATA carriers
are responsible only for the air travel portion of the program in
accordance with the terms and conditions of the airline ticket.
Group Bookings
Groups (15 or more passengers) are welcome on Cruise-Only and NCV
Independent Vacations. Special booking conditions apply. Please
inquire with group department for further details.
Insurance
Trip cancellation insurance, which is available through Norwegian
Coastal Voyage Inc./Bergen Line Services, is strongly recommended. The
premium, once paid, is nonrefundable. Full information about such
coverage will be sent to you with confirmation of your booking.
Responsibility
Pilgrim/Norwegian Coastal Voyage Inc./Bergen Line Services acts only as a
sales agent on behalf of the principals, Ofotens og Vesteraalens
Dampskibsselskab ASA and Troms Fylkes Dampskibsselskap AS
("Companies'). Information contained in this brochure is not an offer
or a contract. The transportation of passengers and baggage on
Norwegian Coastal vessels is provided solely by the Companies and is
governed by the terms and conditions printed on the inside back cover
of this brochure. Your acceptance of a ticket constitutes agreement of
those terms and conditions.
Among other rights reserved by the Companies, the Companies may
choose not to accept any person as a member of a voyage for any
reason. Any voyage may be canceled as circumstances so demand. Right
is reserved to assess fares and charges at the time of sailing.
While care has been given to offer quality services, Norwegian
Coastal Voyage Inc./Bergen Line Services is not to be held responsible
for any act, event, or omission during the time that passengers are
engaged in the trip as stated in the ticket. All arrangements for air
transportation, lodging, rail, and shore excursions are made by
Norwegian Coastal Voyage Inc./Bergen Line Services solely as an
accommodation for the suppliers' services featured in this brochure.
Each passenger agrees not to hold Norwegian Coastal Voyage Inc./Bergen
Line Services, its owners, agents, or representatives liable, in the
absence of its own negligence, for any loss, injury, expense, or
damage that results directly or indirectly from any act or omission,
whether negligent or otherwise, of any person or firm that provides
any goods or services in connection with the trip or any available
option. Without limiting the foregoing, Norwegian Coastal Voyage
Inc./Bergen Line Services shall have no liability to the passenger for
the quality of services and the condition of cleanliness at the hotel
or housing facility, or for any transportation delay, including but
not limited to liability for inconvenience, shortened vacation time,
additional expense, or any other kind of damage. Norwegian Coastal
Voyage Inc./Bergen Line Services also expressly disclaims any
responsibility of any nature whatsoever for any loss, damage, or
injury to property or persons from the provision of any air, rail, or
motorcoach transportation. Deposit for payment of a reservation
constitutes consent to all provisions detailed here.
In the course of Norwegian Coastal Voyage Inc./Bergen Line Services
acting as a tour operator, it is important to note that the suppliers
providing transportation, conveyance, or accommodation are independent
contractors and are not agents or employees of Norwegian Coastal
Voyage Inc./Bergen Line Services. All tickets, coupons, and receipts
issued by Norwegian Coastal Voyage Inc./Bergen Line Services and all
arrangements for transport or conveyance or for hotel accommodations
are made by Norwegian Coastal Voyage Inc./Bergen Line Services as
agent of the suppliers. By utilizing the services of suppliers, you
agree that neither Norwegian Coastal Voyage Inc./Bergen Line Services
nor any subsidiary or affiliate of Norwegian Coastal Voyage
Inc./Bergen Line Services shall be liable for any injury, damage,
loss, accident, or delay incurred by you or those traveling with you
in connection with any accommodations, transportation, or other
services resulting directly or indirectly from any acts or default of
the suppliers or from any occurrence or condition beyond the control
of Norwegian Coastal Voyage Inc./Bergen Line Services, including
defects in vehicles or breakdown in equipment. Nor shall Norwegian
Coastal Voyage Inc./Bergen Line Services be liable for any injury,
damage, loss, accident, or delay resulting directly or indirectly from
delays, cancellations or changes in flights, itineraries, schedules,
steamers or other services, strikes, theft, sickness, weather,
quarantine, or other causes. All tour itineraries and fares may be
affected by alterations or delays in air or surface transportation
services of the various countries. Norwegian Coastal Voyage
Inc./Bergen Line Services reserves the right to withdraw any tour in
this program and to make such alterations in the itineraries as may be
found desirable for the convenience of the parties or the proper
operation of the tour.
Portions of land arrangements, hotel accommodations, or any other
services or feature of the tour that are not used are neither
refundable nor exchangeable. Ships of Norwegian Registry.