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General Information and Booking Conditions

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Reservation and Deposit

Reservations are accepted in writing, by phone, or by fax. To confirm your reservation, a $300 per person deposit is required. Final payment is due 60 days prior to departure. Checks, money orders, Visa, MasterCard, and Discover Card are accepted as forms of payment.

Change Fee
Prior to issuance of tickets, changes of confirmed reservations are subject to a $50 fee per person. After ticket issuance, changes may incur additional fees or be prohibited.

Cancellations and Refunds
Full refund of deposit less a $25 per person handling fee applies if cancellation is made more than 45 days prior to departure. Thereafter, per person cancellation fees are as follows: 45-21 days prior to departure, 10% of total cost; 20-7 days prior to departure, 25% of total cost; 6-1 days prior to departure, 75% of total cost. No refund will be made for cancellation within 24 hours of departure, or for any unused portion of the trip. Refund claims must be made in writing within 20 days of the termination of the trip.

Senior Savings
Proof of age (67 and over at the time of sailing) is required. A copy of the information page of a valid passport must be submitted before final payment deadline. If proof is not received prior to issuance of a ticket, there is a $35 per person reissuance fee.

In addition, members of AARP receive attractive discounts. Please call for details.

Fares
All fares are quoted in U.S. dollars and are listed per person. Fares do not include other land arrangements or services unless otherwise stated. Nor do they include items of a personal nature such as laundry costs, liquor, beer, wine, shore excursions. Verbal quotations will not be honored. ALL FARES SUBJECT TO CHANGE WITHOUT NOTICE.

Itinerary Changes
While every effort is made to adhere to the specifics mentioned in this brochure, changes may be required at times. Therefore, all prices, itineraries, and other pertinent information are those in effect at the time of printing, and are subject to change without notice.

Air Transportation
Travel is in Economy Class via IATA carriers according to the route of the published itinerary. All airfares are subject to change without notice. SAS, Lufthansa, Finnair, Icelandair, or other IATA carriers are responsible only for the air travel portion of the program in accordance with the terms and conditions of the airline ticket.

Group Bookings
Groups (15 or more passengers) are welcome on Cruise-Only and NCV Independent Vacations. Special booking conditions apply. Please inquire with group department for further details.

Insurance
Trip cancellation insurance, which is available through Norwegian Coastal Voyage Inc./Bergen Line Services, is strongly recommended. The premium, once paid, is nonrefundable. Full information about such coverage will be sent to you with confirmation of your booking.

Responsibility
Pilgrim/Norwegian Coastal Voyage Inc./Bergen Line Services acts only as a sales agent on behalf of the principals, Ofotens og Vesteraalens Dampskibsselskab ASA and Troms Fylkes Dampskibsselskap AS ("Companies'). Information contained in this brochure is not an offer or a contract. The transportation of passengers and baggage on Norwegian Coastal vessels is provided solely by the Companies and is governed by the terms and conditions printed on the inside back cover of this brochure. Your acceptance of a ticket constitutes agreement of those terms and conditions.

Among other rights reserved by the Companies, the Companies may choose not to accept any person as a member of a voyage for any reason. Any voyage may be canceled as circumstances so demand. Right is reserved to assess fares and charges at the time of sailing.

While care has been given to offer quality services, Norwegian Coastal Voyage Inc./Bergen Line Services is not to be held responsible for any act, event, or omission during the time that passengers are engaged in the trip as stated in the ticket. All arrangements for air transportation, lodging, rail, and shore excursions are made by Norwegian Coastal Voyage Inc./Bergen Line Services solely as an accommodation for the suppliers' services featured in this brochure. Each passenger agrees not to hold Norwegian Coastal Voyage Inc./Bergen Line Services, its owners, agents, or representatives liable, in the absence of its own negligence, for any loss, injury, expense, or damage that results directly or indirectly from any act or omission, whether negligent or otherwise, of any person or firm that provides any goods or services in connection with the trip or any available option. Without limiting the foregoing, Norwegian Coastal Voyage Inc./Bergen Line Services shall have no liability to the passenger for the quality of services and the condition of cleanliness at the hotel or housing facility, or for any transportation delay, including but not limited to liability for inconvenience, shortened vacation time, additional expense, or any other kind of damage. Norwegian Coastal Voyage Inc./Bergen Line Services also expressly disclaims any responsibility of any nature whatsoever for any loss, damage, or injury to property or persons from the provision of any air, rail, or motorcoach transportation. Deposit for payment of a reservation constitutes consent to all provisions detailed here.

In the course of Norwegian Coastal Voyage Inc./Bergen Line Services acting as a tour operator, it is important to note that the suppliers providing transportation, conveyance, or accommodation are independent contractors and are not agents or employees of Norwegian Coastal Voyage Inc./Bergen Line Services. All tickets, coupons, and receipts issued by Norwegian Coastal Voyage Inc./Bergen Line Services and all arrangements for transport or conveyance or for hotel accommodations are made by Norwegian Coastal Voyage Inc./Bergen Line Services as agent of the suppliers. By utilizing the services of suppliers, you agree that neither Norwegian Coastal Voyage Inc./Bergen Line Services nor any subsidiary or affiliate of Norwegian Coastal Voyage Inc./Bergen Line Services shall be liable for any injury, damage, loss, accident, or delay incurred by you or those traveling with you in connection with any accommodations, transportation, or other services resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition beyond the control of Norwegian Coastal Voyage Inc./Bergen Line Services, including defects in vehicles or breakdown in equipment. Nor shall Norwegian Coastal Voyage Inc./Bergen Line Services be liable for any injury, damage, loss, accident, or delay resulting directly or indirectly from delays, cancellations or changes in flights, itineraries, schedules, steamers or other services, strikes, theft, sickness, weather, quarantine, or other causes. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. Norwegian Coastal Voyage Inc./Bergen Line Services reserves the right to withdraw any tour in this program and to make such alterations in the itineraries as may be found desirable for the convenience of the parties or the proper operation of the tour.

Portions of land arrangements, hotel accommodations, or any other services or feature of the tour that are not used are neither refundable nor exchangeable. Ships of Norwegian Registry.

 

   
 

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